Comm Weiss Team - - "Unfortunately, there is no testing done at this moment unless you work in the healthcare field or are over 65 years of age with the symptoms. We are asking our residents to shelter in place and only go out if absolutely necessary. Please stay home."
+ Thank you for writing to the COVID-19 Call Center.
Testing requires an order from a healthcare provider.
Current testing is being prioritized for individuals who have symptoms of acute lower respiratory illness (e.g., fever, cough, and shortness of breath) and meet at least one of the following criteria:
1. Persons who have had a close contact with a laboratory-confirmed COVID-19 case
2. Persons hospitalized with acute lower respiratory illness of unknown origin
3. History of travel to or from an affected geographic area with widespread community transmission
4. History of international travel or a cruise
5. ≥65 with chronic health conditions
6. Immunocompromised persons
If you fall into any of these categories, contact your primary healthcare provider. If your healthcare provider determines that you need to be tested for COVID-19, they can either collect a test in their office or provide a written order to obtain testing elsewhere. If an order is provided for testing elsewhere, call ahead to coordinate testing with facility. The locations of COVID-19 testing is decided and coordinated at the local community level, visit your local government or county health department website for more information concerning testing sites. The provider/facility that ordered and/or collected the test will provide the results.
This is an emerging, rapidly evolving situation. The CDC and State of Florida will continue to provide updated information and guidance through their websites.
Please be sure to visit and regularly monitor the Department's dedicated COVID-19 webpage at www.FloridaHealth.gov/COVID-19 [floridahealth.gov]. This remains the best and most up-to-date resource for information and guidance regarding COVID-19 in Florida.
You may also visit CDC’s website for more information regarding COVID-19 at https://www.cdc.gov/coronavirus/2019-ncov/ [cdc.gov]
The Call Center can be reached by calling 1-866-779-6121 or emailing COVID-19@flhealth.gov and is available 24 hours a day, 7 days a week.
COVID-19 Call Center